Orthopedics International is committed to providing you with the best possible medical care. We believe a good physician/patient relationship is based on understanding and communication.
It is essential to establish policies to avoid misunderstandings. The following information outlines financial responsibilities related to payment for professional services.
You, the patient, are ultimately responsible for all charges associated with your care regardless of insurance coverage. Orthopedics International accepts Visa and MasterCard credit cards, personal checks and cash. You will be provided with a receipt for all payments.
For your convenience, Orthopedics International is contracted with most insurance plans in the greater Seattle area. Even though we will process insurance claims, it is the patient who is ultimately responsible for the bill. We cannot accept responsibility for collecting an insurance claim or for negotiating a disputed claim.
Please confirm that the insurance information you are providing us is accurate, and keep our office informed of updates or changes to your account information. Co-pays and deductibles are due and payable at the time of service unless arrangements have been made with our business office. On accounts that have established scheduled payments, the payment is due upon receipt of the monthly statement.
Accounts that become delinquent may be subject to collection activity, which can damage your credit rating. Any non-sufficient funds (NSF) check will be subject to a $25 fee. This ensures that our paying patients will not be penalized to cover the costs resulting from those who do not pay on time.
Insurance reimbursement is a contract between you and your carrier. If payment has not been received after 60 days from the time of service, please contact the carrier to check on the status of your claim and immediately contact our office if matters are not in order.
It is not our intention to cause undue hardship; however, we must collect our receivables as efficiently as possible in order to continue our service to the community.